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Sprint PCS Complaint - sprint pcs - charged for a year of service after I specifically called and asked for that service to be removed.
Sprint PCS Complaint

Sprint PCS Complaint

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sprint pcs - charged for a year of service after I specifically called and asked for that service to be removed.


I have been a customer for 2o years and was appalled at the level of competency and lack of personal service I received. I was told that it was my own neglect for paying for a particular service that my device could not even support even after I specifically asked for that service to be removed. It became less about the credit and more about the acknowledgement of the mistake they made , but they continued to blame me and couldn't understand why it was annoying to continue to offer me additional 20. Increments as I escalated issue through management.


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